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Optical Web guarantees that all personal information made available by you will be treated with the utmost care and responsibility. This applies in particular when cooperating with third parties and partner companies. You can be sure that none of the Optical Web employees will ask you for/to confirm any sensitive bank details ("Tan numbers", passwords) by phone. Bank details will only be requested for an order directly via the secure server on an encrypted page on the Optical Web website. In general you should take care that unauthorised persons do not have access to your computer or passwords.
If you can't find the answer you are looking for, then please get in contact with our friendly customer service team.
We try to answer you as soon as possible.
The Optical Web team
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